Support
Something not working, or not behaving as you expected? Write to [email protected] and describe what you did and what happened. Screenshots help enormously.
Common questions
My sign-in code hasn't arrived
Check your spam folder first — codes come from an address you have not written to before. Codes expire after about an hour, and you can request a new one after sixty seconds. If several attempts fail, wait a few minutes: there is a limit on how often codes can be requested for one address, to stop the system being abused.
Why is there no password?
Because a password you reuse elsewhere is a liability, and one you don't reuse is one you'll forget. Leafline emails you a code instead. Nothing to remember, nothing to leak.
Some Moments in my Circle are blurred
That's deliberate. A Moment marked further into a book than you have read is hidden, because notes pinned to a page are spoilers by nature. It unblurs on its own as you read past that point, and you can always reveal one early.
Who can see my Moments?
Nobody, until you choose. Every Moment starts private. Sharing one makes it visible to people who follow you — not to everyone, and not to search engines. You can make any Moment private again at any time.
Does my place sync between the web and my phone?
Yes. Both store the position the same way, so opening a book on either picks up exactly where you stopped rather than approximately.
Can I read my own books?
In the iPhone app, yes — EPUB, PDF and audiobook files can be imported and stay on your device. Importing on the web is not built yet.
A book I want isn't in the library
Search for it, then use "Request this book". Add the author and any detail about the edition or narrator you would like, and it comes straight to us.
How do I get my data, or delete my account?
Both live in Profile. Export gives you a file with your profile, shelf, progress and every Moment. Delete removes all of it permanently and immediately. Export first if you want to keep a copy — deletion cannot be undone.
Still stuck?
[email protected] — a real person reads these.